Blog Our news Follow all The Nest & startups news, our customer experience tips and best practices here: NFTs – A digital revolution with real-world implications From NFT marketplaces to metaverse players, we support next-gen businesses to protect their platforms and users, supporting players through their Metaverse – New Opportunities and challenges for brands in ever-changing virtual worlds When metaverse became one of the main buzzwords in the tech ecosystem at the end of 2021, The Nest developed Inside The Nest – Barcelona They could be your team members! See below some interviews of our colleagues in Barcelona! How operational excellence will win the FBA-buying game One of the most-discussed topics in and around the European start-up cosmos during the last six months has without a “SMILE CAN BE HEARD IN ONE’S VOICE” How can voice transformation impact your CSAT or sales rate? What if advisors performance could be increased by up to 20% just adding smile in a voice? How can Voice Founders views – Olivier Duha and The Nest creation Co-founder of Webhelp with Frédéric Jousset in 2000, Olivier shares with us his experience as the founder of one of The Nest in Spain- Spotlight on Aurelio García de Sola Aurelio joined The Nest team this year to support Spain fast-growing companies as our new Business Director! Smart IVRs, Voicebots and Callbots: Fancy gadgets for big brands only? How smart IVRs, Voicebots and Callbots can make the difference for your voice channels? How to boost performance and quality on written channels with conversational AI? As your business grows, communication inflow becomes unmanageable? How can conversational AI help you boost performance and quality on written 1 2 3 Next » See more
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