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Station F – 6 tips to improve customer service in your startup

Gathered at Station F, multiple startups took up an invitation from the HEC and The Nest by Webhelp incubator to learn more on the following topics “How to develop your startup while maintaining the customer as the focal point and how to utilize data to optimize your performance”. During this workshop, 6 main tips were […]

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DATA – HOW VATTENFALL INCREASED ITS CONVERSION RATE BY 25% [THE NEST BY WEBHELP: WORKSHOP NO. 4]

The 4th workshop organised by The Nest by Webhelp, the customer experience accelerator for startups, took place in March 2019. It hosted several startups and some key observers, including Vanessa Girard, the head of digital for France at Vattenfall Energies*, and Matthieu Caron, head of customer insight and data analytics at Gobeyond, Webhelp’s customer experience […]

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