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TERMS OF USE AND LEGAL NOTICES

These terms of use apply to the website available at thenest.webhelp.com or any URL that may later replace it (hereafter referred to as the “Website“), as well as to any search performed on the said Website, and/or any use of the said Website by the internet user who connects thereto (hereafter referred to as “the User“. Any consultation, display, use or transfer of the Website constitutes full acceptance on the part of the User of the Terms of Use of the Website as set out below.

1.    Intellectual property rights

The Website is owned and operated by Webhelp SAS (hereafter referred to as “Webhelp“), which owns all of the intellectual property rights to the Website, its components and contents, as well as the database producer’s rights, and is responsible for data processing. The display and all parts (text, visuals, photographs, videos, databases, etc.), including trademarks, logos and domain names, appearing on the Website, are the property of Webhelp and, where applicable, its partners, and are protected by the applicable intellectual property laws. The User is authorised to consult the Website and its pages in accordance with the proposed navigation. Webhelp reserves all rights not expressly granted.

No part of thenest.webhelp.com may be copied, reproduced, extracted, modified, republished, loaded, distorted, transferred, disseminated or distributed in any way, on any medium, in part or in full, without prior written consent from Webhelp and without respect for intellectual property rights and any other property rights to which reference is made.

Only representation of the Website for private use is authorised for personal, private and non-commercial use, as well as in order to learn more about Webhelp’s products and services. Any unauthorised reproduction of any part of the Website, as well as any extraction of data and databases included on the Website, is prohibited and liable to legal proceedings on the grounds of forgery, unfair competition or image damage in particular.

Any expressly authorised use of the parts that make up or appear on the Website must be carried out without distortion, modification or alteration of any kind, and on condition that the authorship and source of the content (Webhelp.com) is systematically stated. Where applicable, the following notice must appear on any authorised copy of all or part of the content of the Website: “Copyright 2008 – Webhelp all rights reserved”, accompanied by a link to thenest.webhelp.com.

2.    Hyperlinks

Webhelp has no control over the content of third-party websites. The existence of a hyperlink between the Website and a third-party website does not mean that Webhelp assumes any guarantee or liability in respect of its content or the way in which it may be used. Webhelp assumes no liability nor joint and several liability with the publishers of third-party websites which provide a link to the Website, or to which the Website provides a hyperlink. In particular, Webhelp is not liable for the content of third-party websites that point to a page of the Website, nor is it liable for the content of third-party websites accessed as a result of direction from the Website.

3.    Personal and other information

It is not intended that the Website should receive confidential information from Users. As a result, any information, in any form – documents, data, graphs, questions, suggestions, concepts, comments, or other -, which is posted on the Website, will in no event be treated as confidential.

For any further information and, in particular, for clarification regarding protection of personal data and the cookies used by the Website, and the permissions available to the User, he/she must refer to the “Privacy Policy” section of the Privacy Policy relating to the Webhelp Website.

4.    Liability

Webhelp makes every effort to ensure that the information and content published on the Website is correct, lawful and up-to-date. However, Webhelp assumes no express or implied guarantee in respect of the Website content. The information posted on all sections of the Website, as well as facts, decisions or events directly or indirectly resulting from them, may under no circumstances cause Webhelp to be held liable for any reason whatsoever. In particular, in no event does the information available on the Website constitute a consultation or specific recommendation for the User.

The User is solely liable for loss and damage, whether direct or indirect, material or immaterial, foreseeable or unforeseeable, of any kind, provided it is caused by, based on or originates from any use of the Website by the User him/herself or by any person authorised by the User to use this Website. Use means any use of the Website, regardless of whether it is fraudulent or not. The User waives any claims or legal action in relation to such loss and damage, on the basis of Webhelp’s contractual liability as the publisher of this Website or on any other basis.

Webhelp warns those with parental authority about the diverse nature of content available on the Internet which could be harmful to minors. Therefore, parents are encouraged to monitor their children when they log on.

5.    Website availability

Although Webhelp has taken all steps necessary to ensure the reliability of the information, services, software or products contained on the Website, it is not liable for any errors, omissions, viruses or results that may occur due to the misuse thereof. In effect Webhelp is bound only by a simple obligation of means.

The User declares and guarantees that he/she is aware of the characteristics and constraints of the Internet and, in particular, that data and information transfers over the Internet have only relative technical reliability, as they circulate on heterogeneous networks with varying characteristics and technical capabilities, which interfere with access or make it impossible at certain times.

Webhelp strives to keep the Website accessible 7 days a week, 24 hours a day, but is under no obligation to do so and, therefore, does not provide any guarantee of availability, permanent accessibility or performance. Webhelp and/or its suppliers may also interrupt access particularly for reasons such as maintenance and upgrading of the Website or its hosting infrastructure, or for any other legitimate reason provided by Webhelp. Under no circumstances is Webhelp liable for such interruptions and any resulting consequences for the User or any third parties. It is further reiterated that Webhelp may shut down or change the characteristics of the Website at any time without notice.

6.    Content

The User is invited to publish only professional content on the Website with the consent of his/her superiors, on the understanding that (i) any publication on the Website constitutes consent for Webhelp to reproduce and represent said content, including via third parties, and (ii) the User remains, in any event, solely liable for said content.

In any event, the User is solely liable for any content he/she would be able to publish on the Website. As a result, Webhelp assumes no liability for any comments and content that may be made by internet users on the Website. In particular, the User shall refrain from making any comments which are unlawful, abusive, defamatory, xenophobic, discriminatory, obscene or which infringe on privacy, intellectual property rights or other personality rights. Webhelp reserves the right to delete any unlawful content without notice or compensation, without prejudice to legal action against the author of such comments. The User guarantees and does not hold Webhelp liable for any claim, legal action or conviction related to the data and content published by the User on the Website.

Under no circumstances will Webhelp be held liable for any loss of, damage to or corruption of the User’s data related to his/her use of the Website. Any information or advice provided by Webhelp cannot be construed as any type of guarantee and is not binding.

If you have any questions or complaints about any content on the Website, please contact Webhelp at: contact@fr.webhelp.com

7.    Security

Webhelp strives to ensure the security of the Website in accordance with best practice. The User, however, has been informed of the underlying risks of electronic communication networks and, in particular, of the risks associated with routing data over the internet. In more general terms, the User is responsible for implementing all of common protections (firewall, anti-virus, etc.) related to web browsing. As a result, Webhelp does not provide any guarantees on this subject.

In any event, the User strictly refrains from any attempt to reverse engineer or decompile all or part of the Website, from any intrusion or attempted fraudulent intrusion into the information system hosting the Website and the software which allows it to operate, from any breach of trust, embezzlement, deletion, misappropriation or unauthorised modification of the Website’s technical data, under penalty of legal action.

In addition, the User agrees to only publish content that is free from malicious code and that is not likely to damage the Website or its hosting infrastructure. Webhelp and/or its subcontractor reserve/s the right to delete without notice or compensation any content published by a User that attacks or is likely to attack the integrity or correct functioning of the Website, without prejudice to any possible legal action.

8.    Applicable law

Any difficulty, claim or dispute arising out of or related to these Terms of Use will be governed by French law. In the event of a dispute, only French courts will have jurisdiction.

9.    Legal notices

Website Publisher:

WEBHELP SAS
SIRET: 431977370
161, rue de Courcelles
75017 Paris
+33 1 44 40 33 40
contact@fr.webhelp.com

Website Hosting: 

OVH
SIRET: 42476141900045
2 Rue Kellermann
59100 Roubaix
France