CX Success Stories

"The shared success of The Nest by Concentrix + Webhelp and Maza is attributed to the friendship that we built and the flexibility that The Nest has had with our growth."

"So, we chose The Nest by Concentrix + Webhelp in Barcelona and the reason for that was we particularly like the management team. We felt they were a much better fit culturally to our own company culture as a startup. They were much more reactive, but they were also a lot more proactive than some of the other management teams we met."

"Carizy’s strong growth required being supported by a strong player benefiting from the know-how and human resources to deliver an exceptional customer experience. This is what we obtained by partening with The Nest by Concentrix + Webhelp."

"In a month and a half, we have successfully launched our activities. The Nest by Concentrix + Webhelp helped us to pick the right tools, introduced us to the right spokespeople, and was on site for the kick-off day, helping us set everything up for the last tests before the launch of our services on the market."

"By partnering with The Nest by Webhelp we were able to build our team faster and to develop our B2C and B2B expertise in a very smooth way. They’ve been helping us improve our sales performance, gain flexibility, control our cost structure and launch new products and new geographies very easily."

"There was another key factor to our choice to partner with The Nest which was its digital maturity, especially in regarding the tools used for our operations, as it is crucial for the startup/scale-up environment where Swile evolves in."

"Something else that was very pleasant and that we appreciated when collaborating with The Nest was their management team’s reactivity"

"We needed a lot to improve and we have been working with The Nest by Concentrix + Webhelp to improve our customer support and user experience."