We’re not your typical BPO provider team!
Business Director Brazil
Business Director Brazil
With extensive experience in CX, BPO solutions, and SAS startups, Helio Sassioto is passionate about innovation and the new economy. He has guided brands across diverse industries, to establish successful outsourcing partnerships that fueled revenue growth and enhanced customer satisfaction. Now, Helio Sassioto dedicates his expertise to empowering Brazilian scale-ups and startups to craft exceptional customer experiences.
Business Director UK & Ireland
Business Director UK & Ireland
Matthew has an extensive background in CX & BPO solutions. He’s helped many brands, from market leaders to high-growth emerging players to create successful outsourcing partnerships. Matthew supports the UK&I’s fastest growing companies to leverage The Nest and create exceptional customer experiences.
Regional Business Development Manager LATAM
Regional Business Development Manager LATAM
Catalina has more than 12 years of experience managing and leading projects in multiple industries, she is passionate about high-growth companies, she developed a deep understanding of the challenges and pain points of startups and thinks that a great service starts when you put the client in the heart. Catalina is supporting LATAM fast-growing companies scale their activities and improve their CX operations all over the globe.
Business Director France
Business Director France
Jordan has been carrying out Sales & Marketing missions related to the customer experience at Webhelp for 3 years. He now supports French startups and scale-ups throughout their challenges by offering them custom solutions and capitalizing on his experience as an entrepreneur in sportech & traveltech.
Business Director Turkey & MENA
Business Director Turkey & MENA
After working as a director in the advertising industry for 12 years, Meriç joined the startup world by founding her own startup. After joining The Nest team to share her experience in the local and global ecosystem, Meriç is supporting startups and scale-ups in the ecosystem in Turkey and MENA region on the CX operations.
Global Head of Operations
Global Head of Operations
Alexandre has been involved in every aspect of operations for 10+ years, gathering many solutions and best practices to build the most efficient operations to serve your customers. Tech lover, he strives to provide our clients and our teams with access to the best tools available, including numerous innovations that we develop in-house.
Global Growth Marketing Manager
Global Growth Marketing Manager
Youngest in her team Florence makes sure to deliver the right message across all channels. Her secret passion? Writing content on different themes, from Generative AI to Black Friday tips and tricks, making you wonder how she’s got that deep industry knowledge. Passionate about event management, she particularly likes to attend them. You’ll be sure to meet her in startup events one of the places where she shines the brightest.
Managing Director/ Business Director Spain & NL
Managing Director/ Business Director Spain & NL
With more than 6 years working for the main technology companies such as Google, Salesforce and DocuSign and at the same time advising several startups in early stage financing rounds, he has always had the opportunity to work with founders and other executives of the fastest growing companies and most disruptive of the European ecosystem. Daniel, with a customer-centric mentality, is helping startups in the Spanish ecosystem to improve their processes and scale their operations to become leaders in their industry.
Head of The Nest by Concentrix + Webhelp
Head of The Nest by Concentrix + Webhelp
Andréa-Lou supports The Nest’s international teams to provide you with innovative and tailor-made services. Tech enthusiast, she guided numerous companies in their transformation and the improvement of their customer experience.
Managing Director France
Managing Director France
Edouard supports French startups and scale-ups by relying on his deep industry knowledge and own experience as an entrepreneur in tech. Passionate about innovation, his only obsession is to help you keep the right focus and succeed.
CMO Webhelp MET
CMO Webhelp MET
With more than 20 years of experience in the industry, Arzu specializes in creating solutions tailored to the needs of its clients. She helps companies to be effective in the digital age and create sustainable competitive advantages to make the most of the growth opportunity. She builds structures that incorporate digital innovations into processes while ensuring that the customer experiences offered are supported by agile operations.
Business Director Israel
Business Director Israel
With extensive and varied international corporate and start-up experience, Kobi supports start-ups and scale-ups in the start-up nation of Israel. His background as an industrial and management engineer, INSEAD MBA alumni, former CSO of a European fuel retail company, consultant to investors and start-ups, early member of a medical device start-up or founder himself in the fintech and mobility fields, is a key asset to boost companies’ performance in any country.
Global sales director
Global sales director
When it comes to startups, Tim is not easily outdone. As a former startup MD in hardware, IoT and e-commerce, as well as a venture developer and mentor for various accelerators, he has been on just about every rollercoaster and is far from being tired. By connecting founders and startup managers with The Nest, Tim finds the right CX strategy for every growth plan!
Account Manager
Account Manager
Passionate about tech, Thomas has supported many start-ups in the organization of their fundraising before joining The Nest. As an Account Manager at The Nest, he will support you on a daily basis in the management of your projects, and the execution of your strategy.
Account Manager
Account Manager
Anne-Sophie is passionate about working with startups and has previously been supporting players in the energy sectory at Concentrix + Webhelp. She will be your daily contact to help you reach your goals and will guarantee a solid partnership.
Account Manager France
Account Manager France
Rahim has evolved in several start-ups before joining The Nest to support scaleups and start-ups in the tourism and mobility sectors. He will be the person to go to when it comes to production teams, on all operational and strategic subjects.
