Meet The Nest by
Webhelp crew

We’re not your typical BPO team!

Meet the crew

Catalina Nino

Regional Business Development Manager LATAM

Catalina Nino

Regional Business Development Manager LATAM

Catalina has more than 12 years of experience managing and leading projects in multiple industries, she is passionate about high-growth companies, she developed a deep understanding of the challenges and pain points of startups and thinks that a great service starts when you put the client in the heart. Catalina is supporting LATAM fast-growing companies scale their activities and improve their CX operations all over the globe.

Jordan Sacile

Business Director France

Jordan Sacile

Business Director France

Jordan has been carrying out Sales & Marketing missions related to the customer experience at Webhelp for 3 years. He now supports French startups and scale-ups throughout their challenges by offering them custom solutions and capitalizing on his experience as an entrepreneur in sportech & traveltech.

Meric Dogan

Business Director Turkey & MENA

Meric Dogan

Business Director Turkey & MENA

After working as a director in the advertising industry for 12 years, Meriç joined the startup world by founding her own startup. After joining The Nest team to share her experience in the local and global ecosystem, Meriç is supporting startups and scale-ups in the ecosystem in Turkey and MENA region on the CX operations.

Alexandre Morey

Global Operations Manager

Alexandre Morey

Global Operations Manager

Alexandre has been involved in every aspect of operations for 10+ years, gathering many solutions and best practices to build the most efficient operations to serve your customers. Tech lover, he strives to provide our clients and our teams with access to the best tools available, including numerous innovations that we develop in-house.

Florence Adaimi

Global Growth Marketing Manager

Florence Adaimi

Global Growth Marketing Manager

Youngest in her team Florence makes sure to deliver the right message across all channels. Her secret passion? Writing content on different themes, from Generative AI to Black Friday tips and tricks, making you wonder how she’s got that deep industry knowledge. Passionate about event management, she particularly likes to attend them. You’ll be sure to meet here in startup events one of the places where she shines the brightest.

Daniel Guardans Bonet

Managing Director/ Business Director Spain & NL

Daniel Guardans Bonet

Managing Director/ Business Director Spain & NL

With more than 6 years working for the main technology companies such as Google, Salesforce and DocuSign and at the same time advising several startups in early stage financing rounds, he has always had the opportunity to work with founders and other executives of the fastest growing companies and most disruptive of the European ecosystem. Daniel, with a customer-centric mentality, is helping startups in the Spanish ecosystem to improve their processes and scale their operations to become leaders in their industry.

Andréa-Lou Laffitte

Group Program Director

Andréa-Lou Laffitte

Group Program Director

Andréa-Lou supports The Nest’s international teams to provide you with innovative and tailor-made services. Tech enthusiast, she guided numerous companies in their transformation and the improvement of their customer experience.

Goekhan Akkamis - Business Director DACH

Gökhan Akkamis

Business Director DACH

Gökhan Akkamis

Business Director DACH

Gökhan leverages his 7+ years of experience as a two-time founder, venture developer, StartUp advisor and business angel as the Business Director of The Nest DACH.Gökhan knows the StartUp world from many angles and is well-connected between them, allowing him to identify the perfect growth strategy for every StartUp.

Chloé de Mont-Serrat

Global Head of The Nest

Chloé de Mont-Serrat

Global Head of The Nest

Chloé spends her days enhancing The Nest as well as our digital solutions to a greater scale than ever before. Combining her relentless efforts to provide the best service to our clients and her sense of humor, she knows how to get things right for you.

Hannes Ahbe

Business Director Nordics

Hannes Ahbe

Business Director Nordics

Leveraging +10 years of experience with international startups and scale-ups from Fintechs to mobility, healthtech and quick commerce, as CCO, Country manager, Ops specialist or Head of Global Customer success, Hannes is supporting Nordic fast-growing companies scale their activities and improve their CX operations all over the globe.

Denis Kalyapin

Business Director UK

Denis Kalyapin

Business Director UK

Passionate about CX challenges and new technologies, Denis has many years of experience working with high growth companies and investors in the UK and recently led a fintech startup. He developed a deep understanding of the challenges and pain points of scale-ups, enabling him to design the best solutions to support UK brands.

Camilo Hernando Cardona Beltran

Business Development Coordinator - LATAM

Camilo Hernando Cardona Beltran

Business Development Coordinator - LATAM

Passionate about communication and public relations, Camilo has advanced experience and skills in branding projects, business development, internal communications, “World´s new challenges should be for changing people’s lives and contributing to a more ethical, sustainable and responsible behavior in our world” marketing strategies and sales processes, conducting negotiations for public and private organizations.

Edouard De Menibus

Managing Director France

Edouard De Menibus

Managing Director France

Edouard supports French startups and scale-ups by relying on his deep industry knowledge and own experience as an entrepreneur in tech. Passionate about innovation, his only obsession is to help you keep the right focus and succeed.

Arzu Tekin

CMO Webhelp MET

Arzu Tekin

CMO Webhelp MET

With more than 20 years of experience in the industry, Arzu specializes in creating solutions tailored to the needs of its clients. She helps companies to be effective in the digital age and create sustainable competitive advantages to make the most of the growth opportunity. She builds structures that incorporate digital innovations into processes while ensuring that the customer experiences offered are supported by agile operations.

Kobi Shmerler

Business Director Israel

Kobi Shmerler

Business Director Israel

With extensive and varied international corporate and start-up experience, Kobi supports start-ups and scale-ups in the start-up nation of Israel. His background as an industrial and management engineer, INSEAD MBA alumni, former CSO of a European fuel retail company, consultant to investors and start-ups, early member of a medical device start-up or founder himself in the fintech and mobility fields, is a key asset to boost companies’ performance in any country.

Charles Andureu

Business Director North America

Charles Andureu

Business Director North America

Experienced sales professional able to proactively hunt and farm top tier accounts to drive substantial revenue.
Result-driven, efficient, and motivational cross functional leader, Charles is a technology enthusiast who loves to learn and share the ins and outs of a new environment.

Tim Kirchner

Global sales director

Tim Kirchner

Global sales director

When it comes to startups, Tim is not easily outdone. As a former startup MD in hardware, IoT and e-commerce, as well as a venture developer and mentor for various accelerators, he has been on just about every rollercoaster and is far from being tired. By connecting founders and startup managers with The Nest, Tim finds the right CX strategy for every growth plan!

Thomas Schaftlein

Account Manager

Thomas Schaftlein

Account Manager

Passionate about tech, Thomas has supported many start-ups in the organization of their fundraising before joining The Nest. As an Account Manager at The Nest, he will support you on a daily basis in the management of your projects, and the execution of your strategy.

Anne-Sophie Huest

Account Manager

Anne-Sophie Huest

Account Manager

Anne-Sophie is passionate about working with startups and has previously been supporting players in the energy sectory at Webhelp. She will be your daily contact to help you reach your goals and will guarantee a solid partnership.

Rahim Haiderali

Account Manager France

Rahim Haiderali

Account Manager France

Rahim has evolved in several start-ups before joining The Nest to support scaleups and start-ups in the tourism and mobility sectors. He will be the person to go to when it comes to production teams, on all operational and strategic subjects.

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